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BREC's Baton Rouge Zoo - Come Travel Around the World with Us!
Part-Time Guest Services Associate 

Part-Time Guest Services Associate

Position:The Guest Services Associate is a front line employee that works to accommodate the needs of guests and ensures the quality of products and service levels for all guests.

Job SpecificationS:

  • Ability to work in a fast paced environment with sometimes stressful situations required
  • Ability to positively relate to guests and resolve problems efficiently required
  • Ability to communicate well both verbally and in writing required
  • Ability to work a flexible schedule including evenings, weekends and holidays required
  • Ability to provide excellent guest service by positively interacting with guests required
  • Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business required
  • Ability to adhere to standard operating procedures including but not limited to safety protocols required
  • Possession of a valid Louisiana motor vehicle operator's license and a good driving record required
  • Ability to adhere to BREC's Baton Rouge Zoo drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion and follow-up treatment required
  • Ability to work in indoor or outdoor conditions

Essential Functions and Duties:

  • Welcomes guests and provides excellent customer service
  • Operate POS system with accuracy and efficiency to collect revenue for admissions, ride sales and rentals
  • Sells Friends of the Zoo memberships
  • Reconcile daily revenue and prepares end of day reports
  • Ensure that admission/ride sales area is stocked with supplies that are needed to efficiently serve guests
  • Collects and counts Zoo vending
  • Hosts Zooper birthday parties-including set up and clean up of party room. May provide animal encounters
  • Assists with set up and clean up of facility rentals
  • Establish and maintain a positive attitude and high morale with all staff
  • Requires knowledge of all stations and duties of all employees within assigned area
  • Assures that admissions equipment and guest entry plaza are properly maintained and cleaned as necessary
  • Constantly strives to further the mission of the organization and avidly supports BREC's Baton Rouge Zoo
  • Implements sustainable practices in daily tasks whenever possible
  • Performs other duties as assigned

ApplicationSAvailable in the Human Resources Department at 6201 Florida Blvd., Baton Rouge, LA 70806 or at www.brec.org, listed as Ticket Seller.

Fun Fact
A group of otters is called a romp.
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