BREC's Baton Rouge Zoo - Come Travel Around the World with Us!
Part-Time Guest Services Associate 

Part-Time Guest Services Associate

Position:The Guest Services Associate is a front line employee that works to accommodate the needs of guests and ensures the quality of products and service levels for all guests.

Job SpecificationS:

  • Ability to work in a fast paced environment with sometimes stressful situations required
  • Ability to positively relate to guests and resolve problems efficiently required
  • Ability to communicate well both verbally and in writing required
  • Ability to work a flexible schedule including evenings, weekends and holidays required
  • Ability to provide excellent guest service by positively interacting with guests required
  • Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business required
  • Ability to adhere to standard operating procedures including but not limited to safety protocols required
  • Possession of a valid Louisiana motor vehicle operator's license and a good driving record required
  • Ability to adhere to BREC's Baton Rouge Zoo drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion and follow-up treatment required
  • Ability to work in indoor or outdoor conditions

Essential Functions and Duties:

  • Welcomes guests and provides excellent customer service
  • Operate POS system with accuracy and efficiency to collect revenue for admissions, ride sales and rentals
  • Sells Friends of the Zoo memberships
  • Reconcile daily revenue and prepares end of day reports
  • Ensure that admission/ride sales area is stocked with supplies that are needed to efficiently serve guests
  • Collects and counts Zoo vending
  • Hosts Zooper birthday parties-including set up and clean up of party room. May provide animal encounters
  • Assists with set up and clean up of facility rentals
  • Establish and maintain a positive attitude and high morale with all staff
  • Requires knowledge of all stations and duties of all employees within assigned area
  • Assures that admissions equipment and guest entry plaza are properly maintained and cleaned as necessary
  • Constantly strives to further the mission of the organization and avidly supports BREC's Baton Rouge Zoo
  • Implements sustainable practices in daily tasks whenever possible
  • Performs other duties as assigned

ApplicationSAvailable in the Human Resources Department at 6201 Florida Blvd., Baton Rouge, LA 70806 or at, listed as Ticket Seller.

Fun Fact
The national animal symbol for Japan is the koi.
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