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BREC's Baton Rouge Zoo - Come Travel Around the World with Us!
Guest Services Associate 

Position:

Guest Services Associate (listed as Ticket/Equipment - Zoo in BREC Human Resources Department)

Salary:

$7.40/hr.  Part-time position. Up to 29 hours as scheduled.

Requirements:

  • High School diploma or equivalent is required.
  • Ability to work in a fast-paced environment with sometimes stressful situations required.
  • Ability to positively relate to guests and resolve problems efficiently required.
  • Ability to communicate well both verbally and in writing required.
  • Ability to work a flexible schedule including evenings, weekends and holidays required.
  • Ability to provide excellent guest service by positively interacting with guests required.
  • Ability to develop and maintain cooperative working relationships with all Zoo team members and contacts regarding company business required.
  • Ability to adhere to standard operating procedures including but not limited to safety protocols required.
  • Possession of a valid Louisiana motor vehicle operator's license and a good driving record required.
  • Ability to adhere to BREC's Baton Rouge Zoo drug-free workplace policy including but not limited to pre-employment, random, post-accident, reasonable suspicion and follow-up treatment required
  • Ability to work in indoor or outdoor conditions.

Duties:

  • Welcomes guests and provides excellent customer service.
  • Operate POS system with accuracy and efficiency to collect revenue for admissions, ride sales and rentals.
  • Sells Friends of the Zoo memberships.
  • Reconcile daily revenue and prepares end of day reports.
  • Ensure that admission/ride sales area is stocked with supplies that are needed to efficiently serve guests.
  • Collects and counts Zoo vending.
  • Hosts Zooper birthday parties-including set up and clean up of party room.
  • Assists with set up and clean up of facility rentals.
  • Establish and maintain a positive attitude and high morale with all staff.
  • Requires knowledge of all stations and duties of all employees within assigned area.
  • Assures that admissions equipment and guest entry plaza are properly maintained and cleaned as necessary.
  • Constantly strives to further the mission of the organization and avidly supports BREC's Baton Rouge Zoo.
  • Implements sustainable practices in daily tasks whenever possible.
  • Performs other duties as assigned.

Applications:

Available in the Human Resources Department at 6201 Florida Blvd.
www.brec.org

Fun Fact
A group of squirrels is called a dray.
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