Membership & Events Coordinator

Friends of the Baton Rouge Zoo

Position: Membership & Events Coordinator

Supervisor: Marketing & Development Director

Classification: Exempt

Hours: Monday – Friday 8:00 A.M. - 5:00 P.M.

(additional hours for evening meetings & special weekend events.)

Position Description Summary:

Responsible for all aspects of Friends of the Baton Rouge Zoo (FOZ) membership program including

maintenance of the FOZ database, supervision of sales staff, membership mailings, and processing

memberships. Facilitates planning, preparation and implementation of the Zoo’s established signature

events as well as researching potential new events. Creates and maintains on a daily basis the Zoo’s

social media presence including Facebook, Twitter, Pinterest. Prepares content for quarterly newsletter

for members.

DUTIES:

• Responsible for new and renewed membership procurement and processing, including, but not

limited to, assembling and mailing membership packets; reconciling applications with deposits,

and making bank deposits

• Responsible for the input and maintenance of the FOZ database to ensuring data security and

integrity

• Oversee annual direct mail campaign for membership

• Develop and implement end-of-year gift appeal to members

• Train and supervise part-time membership sales staff

• Develop and recommend membership annual budget

• Works to resolve all FOZ membership inquiries with members and potential members

• Works with Marketing/Development and other departments to write newsletter, e-newsletter

and all other membership materials, and maintain member’s section of the Zoo’s website

• Responsible for spearheading all coordinating and overseeing Zoo events with staff, sponsors

and vendors so events run smoothly ensuring maximum guest and sponsor satisfaction

• Strategically establish events calendar to maximize exposure and minimize competition with

other attractions/venues

• Coordinate the production of materials for events including posters, banners, website postings

and sponsor signage

• Prepare and distribute event information to all Zoo staff including maintenance requests, rental

and vendor information/needs

• Conduct evaluations during and after events to determine guest satisfaction, fiscal success, and

to build and maintain an event history

• Develops and recommends annual event budgets

• Create and maintain Zoo’s social media presence, including daily maintenance of Facebook,

Twitter, Pinterest

Salary Range: $32,168 - $47,525

Interested parties please send cover letter and resume to rlott@brzoo.org.